Privacy

Privacy policy

Last updated: June 22, 2026

This is a courtesy translation. The French version is the reference and prevails in the event of any discrepancy.

Liftia Québec places great importance on the protection of personal information. This policy explains what information we collect, why, how we use and protect it, and the rights you have. It complies with the Act to modernize legislative provisions as regards the protection of personal information (Law 25) applicable in Quebec.

Person in charge of the protection of personal information

In accordance with Law 25, Liftia has designated a person in charge of the protection of personal information. You can reach them for any question about this policy or to exercise your rights:
Email: contact@liftia.ai.

Information we collect

We collect only the information necessary for our activities, in particular when you fill out a contact form or subscribe to our newsletter: name, organization name, email and, where applicable, the content of your message. We may also collect anonymized browsing data for statistical purposes.

Purposes of use

Your information is used to:

respond to your requests and send you our service offerings;
send you our newsletter when you have consented to it;
improve our site and services;
meet our legal obligations.

Consent

By sending us your information, you consent to its use for the purposes described above. You can withdraw your consent at any time, in particular by unsubscribing from the newsletter or by writing to us.

Disclosure to third parties

We do not sell your personal information. We may entrust it to service providers acting on our behalf (for example, the tool that sends our newsletter, Substack, or our customer relationship management tool), only to the extent necessary to provide their services and while maintaining confidentiality. Some of these providers may process data outside Quebec; where this is the case, we ensure an adequate level of protection.

Cookies

Our site may use cookies to ensure it works properly and to measure its audience in an anonymized way. You can configure your browser to refuse them.

Retention

We keep your information for as long as necessary to fulfill the stated purposes or to meet our legal obligations, after which it is destroyed or anonymized.

Security

We put in place reasonable technical and organizational measures to protect your information against loss, unauthorized access, disclosure or destruction.

Your rights

In accordance with Law 25, you have the right to:

access the personal information we hold about you;
have it corrected if it is inaccurate or incomplete;
withdraw your consent;
request that its dissemination cease or that it be deleted in the cases provided for by law.

To exercise these rights, write to us at contact@liftia.ai. If you are not satisfied with how your request is handled, you can file a complaint with the Commission d'accès à l'information du Québec.

Changes

This policy may be updated. The date of the last update appears at the top of the page.